> ## Documentation Index
> Fetch the complete documentation index at: https://hilos-40.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Support View

You can create as many views as you need. To do so, follow these steps:

<Steps>
  <Step title="Follow the steps to create a view">
    Refer to how to create a view within this guide.
  </Step>

  <Step title="Set up the Filters">
    In the new view configuration panel, set the filters that define which conversations you want to include in your support view.
  </Step>
</Steps>

* **Conversation Status**: You can choose to display only conversations marked as "New" or "In progress," depending on how your team categorizes support conversations.
* **Conversation Tags**: If you use tags to classify support conversations (such as "Support" or "Help"), include them in your filters.
* **Assigned to**: If you have specific team members responsible for support, you can filter to show only the conversations assigned to them.

![How to create a support view](https://hilos-media.s3.us-east-2.amazonaws.com/mintlify/guides/new-agent/organize-conversations/2.4crear-vista-de-soportejpg.jpeg)

You can read and learn more about how to automatically add tags to your conversations [by clicking here](https://hilos.io/docs/user/using-hilos/flows/steps/tag-step).