> ## Documentation Index
> Fetch the complete documentation index at: https://hilos-40.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# What can I build?

Hilos is designed to help businesses automate and scale their WhatsApp communications. Here’s a quick overview of what you can build with Hilos:

<Steps>
  <Step title="Chatbots: Improve response time and save time prospecting">
    * Automated Customer Support: Design chatbots to handle common customer queries, reducing the load on your support team.

    * Lead Generation Bots: Create flows to capture and qualify leads automatically.
  </Step>

  <Step title="Broadcasts: WhatsApp Marketing campaings made easy ">
    * Mass Messaging Campaigns: Send personalized bulk messages to your audience using WhatsApp-approved templates.

    * Promotional Messages: Run marketing campaigns and promotions directly through WhatsApp.
  </Step>

  <Step title="Create amazing cusromer experiences with Automated Flows">
    * Sequences and Follow-ups: Build workflows to send follow-up messages based on user interactions.

    * Data Collection: Automate the process of gathering customer feedback, surveys, or any other form of data collection.
  </Step>

  <Step title="Contact your clients without complications using WhatsApp Templates">
    * Predefined Responses: Use templates for frequently asked questions to ensure consistent and efficient communication.

    * Transactional Messages: Automate order confirmations, shipping notifications, and other transactional messages.
  </Step>

  <Step title="Create your own workflow with our Integrations">
    * CRM Integration: Connect Hilos with your CRM to sync contacts and automate communication workflows.

    * API Actions: Trigger external actions and integrate with other systems using API calls within your workflows.
  </Step>

  <Step title="Know your customers at a deeper level: Analytics and Reporting">
    * Flow Analytics: Monitor the performance of your chatbots and workflows to optimize and improve them.
    * Inbox Reports: Get insights into your team's performance and customer interactions.
  </Step>
</Steps>

Dive into our guides to get a deeper perspective and start building!

<Card title="Hilos for Marketing" icon="sparkles" href="/docs/en/user/getting-started/use-cases/marketing/intro">
  With Hilos, you can amplify your marketing efforts through automated, personalized WhatsApp communications.
</Card>

<Card title="Hilos for Support" icon="messages" href="/docs/en/user/getting-started/use-cases/support/intro">
  Hilos transforms your customer support processes by automating routine tasks and providing quick, efficient responses through WhatsApp.
</Card>