> ## Documentation Index
> Fetch the complete documentation index at: https://hilos-40.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Finding a conversation

Searching for a conversation on your Inbox is easier than ever. You can find a conversation using the search bar at the top of your Inbox by looking up the name of the person you're talking to.

![Search bar](https://hilos-media.s3.us-east-2.amazonaws.com/documentation/userdocs/using-hilos/reference/inbox/finding-a-conversation/img1.png)

# Filtering conversations

You can also filter conversations by using the filters on the right side of the search bar. You can filter conversations by:

* Status
* Assignee
* Conversations assigned to you
* Contact tags
* Conversation tags
* Unread
* Wether the conversation is archived or not
* Time since last message
* If the contact was the last to reply
* If the last message was read by the contact or not

> If the contact turned off the read receipts, the conversation will be marked as unread even if the contact read the message.

![Filter conversations](https://hilos-media.s3.us-east-2.amazonaws.com/documentation/userdocs/using-hilos/reference/inbox/finding-a-conversation/img2.png)

# Sorting conversations

You can sort conversations by using the sorting options on the bottom of the filter panel. You can sort conversations by

* Newest message first
* Oldest message first

![Sort conversations](https://hilos-media.s3.us-east-2.amazonaws.com/documentation/userdocs/using-hilos/reference/inbox/finding-a-conversation/img3.png)