Menu step

Menu steps allow you to create several branches inside the editor. Contacts can access these branches via a menu displayed as buttons, a list button, numbers, or emojis.

Creating a menu step is similar to creating a single-option question step, with the main difference being that a branch is created inside the editor for each option.

As with the Single option question step you may use buttons, a list button, numbers, or emojis to display the menu options.

It’s worth remembering that buttons have a limit of 3 options with list having up to 10 options, both buttons and list have a limit of 20 characters per option. Learn more about question steps here

You can combine the menu step with the Go to step feature to allow users to return to the main menu after going through a branch.