Start a Conversation

To start a conversation in Hilos, first navigate to the Templates section to create or choose an initial template. Then, go to the Inbox and use the ”+” button to open a new conversation by searching for the contact or entering the phone number.

Select a template to start the conversation and, if it contains variables, fill in the value for each variable. Wait for the contact to respond to activate the 24-hour conversation window, allowing you to interact freely as you would on WhatsApp Web.

You can read and learn more about quick replies by clicking here.