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In order to receive notification from apps you must first activate them in your system settings, here is how to do it:
  1. Open the start menu and click on the settings icon
Windows settings
  1. Click on System on the sidebar then on Notifications
Notifications settings
  1. Turn on notifications on the top of the page
Allow notifications

Activating notifications on your browser

Edge

  1. Navigate to Hilos and log into your account if you haven’t already
  2. On right of the address bar you’ll see a bell icon with a red cross on it, click on it and select Allow for this site
Allow notifications on Edge
  1. If you can’t see the bell Icon click on the lock icon on the left of the address bar and select Permissions for this site and on the notifications dropdown select Allow
Edge settings
You might need to reload the page for the changes to take effect and begin receiving notifications.

Chrome

  1. Navigate to Hilos and log into your account if you haven’t already
  2. Once you log into your account you will be prompted to allow notifications, click on Allow
Allow notifications on Chrome
  1. If you aren’t prompted to allow notifications click on the lock icon on the left of the address bar and toggle the notification switch to enable notifications
Chrome Settings
You might need to reload the page for the changes to take effect and begin receiving notifications.

Firefox

  1. Navigate to Hilos and log into your account if you haven’t already
  2. Once you log into your account you will be prompted to allow notifications, click on Allow
Allow notifications on Firefox
  1. If you are not prompted to allow notifications chances are you have already denied them. In this case you must follow the following steps:
  • Click on the settings icon next to the address bar.
  • You’ll see the permission for notifications set to Blocked. Click on the X next to it.
  • Reload the page and you will be prompted to allow notifications. Click on Allow. If you are not prompted to do so try navigating away from the inbox and back to it.
Site settings on Firefox
You might need to reload the page for the changes to take effect and begin receiving notifications.